Legal

Terms & Conditions

LignoBox Australia  |  Last updated: March 2026

Please read these Terms and Conditions carefully before submitting an enquiry or entering into any agreement with LignoBox Australia. By using this website or engaging our services, you agree to be bound by these terms.

 

1. About LignoBox Australia

LignoBox Australia ([ABN:  is a supplier and importer of European-manufactured modular and flat-pack homes. We operate in Australia and manage the full process from product selection and approval to delivery and on-site installation via our authorised partners.

Our registered address is: 
Contact: info@mylignobox.com| 

 

2. Website use

This website is provided for general information purposes. LignoBox Australia grants you a limited, non-exclusive licence to access and use this website for personal, non-commercial purposes. You must not:

• Reproduce, distribute, or republish any content from this website without written permission

• Use the website in a way that is unlawful, harmful, or misleading

• Attempt to gain unauthorised access to any part of the website or its systems

 

3. Enquiries and quotes

Submitting an enquiry through our website, by phone, or by email does not constitute a binding contract or commitment of any kind. An enquiry is an expression of interest only.

Any quote or proposal provided by LignoBox Australia is:

• An estimate based on the information provided at the time of enquiry

• Valid for 30 days from the date of issue unless otherwise stated

• Subject to site assessment, council zone confirmation, and final design sign-off

• Not a binding offer until a formal written agreement is signed by both parties

Prices on this website are indicative starting prices only. Final project costs depend on model selection, site-specific requirements, customisation choices, approval costs, site preparation, and services connections. A complete project cost breakdown will be provided before any agreement is executed.

 

4. Sales agreements and deposits

A binding agreement for the supply and installation of a LignoBox product is only formed when:

• A written Sales Agreement has been signed by both parties

• A deposit has been received by LignoBox Australia in accordance with the agreed payment schedule

The terms of each individual Sales Agreement — including payment milestones, production timelines, delivery schedule, and installation scope — will be set out in writing and agreed prior to execution. These Terms and Conditions apply alongside any individual Sales Agreement unless expressly varied in writing.

 

5. Approval and planning

LignoBox Australia will assist with the CDC or DA approval process as outlined in the agreed scope of works. However:

• We cannot guarantee approval outcomes, as these are determined by the relevant certifier or council authority

• Approval timelines are estimates only and are subject to third-party processing times

• If your site does not qualify for the approval pathway identified at enquiry stage, we will advise you promptly — but we are not liable for costs incurred in reliance on an approval outcome that is not granted

• You are responsible for ensuring your property complies with all applicable local government and state planning requirements. LignoBox Australia provides general guidance — not legal or planning advice

 

6. Delivery and installation

Delivery and installation timelines provided are estimates based on current factory production schedules and logistics at the time of order. LignoBox Australia will make reasonable efforts to meet agreed timelines but is not liable for delays caused by:

• Manufacturing or shipping delays outside our control

• Delays in site preparation by the client

• Weather events or force majeure

• Delays in approval processing by third parties

The client is responsible for ensuring the site is prepared and accessible in accordance with the requirements provided during the design phase prior to the agreed delivery date.

 

7. Third-party partners

LignoBox Australia works with third-party partners for installation (Hardman Joinery) and finance (Nahil Chidiac / Citywide LPI). These partners are independent of LignoBox Australia. We are not responsible for:

• The advice, services, or outcomes provided by our finance partner

• Any credit or financing decisions made by lenders engaged through our finance partner

• Any acts or omissions of our installation partner that fall outside the scope of work agreed with LignoBox Australia

Referrals to third-party partners are made in good faith based on our experience working with them. Any agreement you enter into with a third party is separate from your agreement with LignoBox Australia.

 

8. Intellectual property

All content on this website — including text, images, designs, logos, and product information — is the property of LignoBox Australia or its licensors and is protected by Australian copyright law. You may not reproduce, adapt, or distribute any content from this website without prior written consent.

 

9. Limitation of liability

To the maximum extent permitted by law, LignoBox Australia's liability for any claim arising from the use of this website or our services is limited to the amount paid by you to LignoBox Australia under the relevant agreement.

LignoBox Australia is not liable for any indirect, consequential, or special loss or damage including but not limited to loss of income, loss of profit, or loss of opportunity arising from:

• Reliance on information published on this website

• Delays in delivery, approval, or installation

• The services or advice of any third-party partner

Nothing in these Terms limits any rights you may have under the Australian Consumer Law.

 

10. Australian Consumer Law

Our products and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

 

11. Governing law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

 

12. Changes to these terms

LignoBox Australia may update these Terms and Conditions from time to time. The current version is always available on our website. Continued use of our website or services after any update constitutes acceptance of the revised terms.

 

13. Contact

For any questions regarding these Terms and Conditions, contact us at info@mylignobox.com